Chat Management

Streamlining Conversations, Maximizing Engagement

Chat Management

Centralized Customer Support

Connect with your customers across various e-commerce platforms effortlessly using our chat management feature. This powerful tool streamlines communication, allowing you to interact with customers in real-time, regardless of where they come from. Enhance your customer service by engaging and supporting your audience wherever they shop.

AI Customer Support [Coming Soon]

Bid farewell to delays and look forward to a more responsive customer support experience. Get ready for an enhanced way to engage and assist your customers, even during this beta phase.

Get Started with QALLIX Chat Management

Empowering Sellers With Customer Engagement

Centralized Platform

Advanced Response Tools

Real-Time Syncing

Sign Up

Centralized Platform

Advanced Response Tools

Real-Time Syncing

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Plans to suit your business

All pricing plans cover the eCommerce essentials, with room to grow.

QAI - Your eCommerce GPT

Start Up

Essential Toolkit for First-Time Sellers

$38

/mo

Benefits for first-time sellers:

  • Essential tools for new businesses.

  • Manage 10,000 orders monthly

  • Integrate with 15 marketplaces.

  • Sync 500 inventory items.

  • Built-in marketing tools.

See All Features

QAI - Your eCommerce GPT

Business

Optimised for Scaling Your eCommerce Business

$88

/mo

Benefits for professional sellers:

  • Advanced tools for scaling.

  • Manage 30,000 orders monthly.

  • Integrate with 30 platforms.

  • Unlimited inventory sync.

  • Chat management for engagement.

See All Features

QAI - Your eCommerce GPT

Enterprise

Unlock Advanced Capabilities for Maximum Growth and Efficiency.

$128

/mo

Benefits for brand owners and small businesses:

  • AI-driven tools for growth.

  • Manage 90,000 orders monthly.

  • Integrate with 50 marketplaces.

  • Advanced analytics with QAI.

  • Automate support with AI chat.

See All Features
See Full Pricing Details

Success Stories

How eCommerce Sellers Are Growing with Chat Management

Keep Customers Satisfied

"With Qallix, I no longer miss messages from customers on different platforms. I can easily manage conversations, and customers feel attended to—making support feel personal and connected."

Qing Hui

Small Business Owner

Inventory

More Repeated Customers

"With the chat analytics, I now see patterns and preferences in customer questions. It’s helped us tailor our responses and build a more strategic approach to engagement."

Casey L.

Marketing Manager

Inventory

Centralised and Consistent Chat

"Managing customer inquiries across multiple platforms used to be overwhelming. Since using Qallix, I can effortlessly navigate between conversations, and the preset responses help maintain consistency in my replies."

Peter L.

Managing Director

Inventory

Ready to Elevate Your Customer Engagement?

Streamline customer interactions across all e-commerce channels with centralized messaging, real-time responses, and insightful analytics.

FAQs

What platforms does Qallix support for chat management?

Qallix supports major eCommerce platforms like Shopee, Lazada, Amazon, TikTok, and more. With our omnichannel integration, you can manage chat across all platforms in one place.

How does Qallix sync chat from multiple channels?

Qallix automatically syncs new chat from all your connected platforms in real-time. You can view and respond to these chat directly through the Qallix Chat Management, ensuring you never miss an update.

How do I set up Qallix for my business?

Setting up Qallix is easy. Simply sign up, connect your sales channels, and start managing your orders in a single interface. Our team offers onboarding support to help you integrate Qallix smoothly into your business operations.