Customer Service Solutions

Our team can handle more than 11,000 calls monthly and assist shoppers when it comes to product, delivery, and payment inquiries.

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Our customer service solution

Inbound Call Solutions

We handle calls monthly, assisting shoppers at any given time.

We partner with each client so our agent are in the best position to fully represent your brand.

Our customer service solution

Outbound Call Solutions

We offer outbound call solutions to seek professional opportunities for your business and follow up on existing customers.

Our experienced agents is trained to handle a wide array of calls and has a proven track record in delivering successful results.

Social media channels

Monitoring Social Media Activities

We understand that reliable customer service requires instantaneous response and our Qallix customer service team ensures a swift reply with a good knowledge of products and brands. We monitor social media activity and live chats to offer effective solutions to your brand.

Our customer service solution

Automated Customer Care Solutions

Our chatbots can also be used for chat commerce and customer relationship management by engaging your existing user base and initiating conversations with potential customers.

We utilize our chatbot platform to integrate with Facebook Messenger and LINE Chat.

Our chatbots can handle multiple inquiries including FAQs, order tracking, product queries, and more.

Drop us a line

Fill in this form or send us an e-mail with your inquiry.

Drop us a line

Fill in this form or send us an e-mail with your inquiry.

Drop us a line

Fill in this form or send us an e-mail with your inquiry.

Customer Service Solutions

Customer Service Solutions

Drop us a line

Contact Qallix

Drop us a line

Contact Qallix

Drop us a line

Contact Qallix