Chat Management
Chat Management
Chat Management
Streamlining Conversations, Maximizing Engagement
Chat Management
Centralized Customer Support
Connect with your customers across various e-commerce platforms effortlessly using our chat management feature. This powerful tool streamlines communication, allowing you to interact with customers in real-time, regardless of where they come from. Enhance your customer service by engaging and supporting your audience wherever they shop.
AI Customer Support [Coming Soon]
Bid farewell to delays and look forward to a more responsive customer support experience. Get ready for an enhanced way to engage and assist your customers, even during this beta phase.
Centralized Customer Support
Connect with your customers across various e-commerce platforms effortlessly using our chat management feature. This powerful tool streamlines communication, allowing you to interact with customers in real-time, regardless of where they come from. Enhance your customer service by engaging and supporting your audience wherever they shop.
AI Customer Support [Coming Soon]
Bid farewell to delays and look forward to a more responsive customer support experience. Get ready for an enhanced way to engage and assist your customers, even during this beta phase.
Our Benefits
Our Benefits
Why Choose Qallix?
Why Choose Qallix?
“Where Business Insights Drive Success”
“Where Business Insights Drive Success”
“Where Business Insights Drive Success”
Insights and Analytics
Access valuable insights to track and enhance your chat interactions.
Insights and Analytics
Access valuable insights to track and enhance your chat interactions.
Insights and Analytics
Access valuable insights to track and enhance your chat interactions.
Centralized Customer Support
Effortlessly connect and engage with customers across various e-commerce platforms.
Centralized Customer Support
Effortlessly connect and engage with customers across various e-commerce platforms.
Centralized Customer Support
Effortlessly connect and engage with customers across various e-commerce platforms.
Real-Time Messaging
Stay informed with our real-time messaging system. Receive immediate notifications for new messages.
Real-Time Messaging
Stay informed with our real-time messaging system. Receive immediate notifications for new messages.
Real-Time Messaging
Stay informed with our real-time messaging system. Receive immediate notifications for new messages.
Instant Reply Assistant
Utilise preset responses for quick replies. Enhance efficiency and improve the overall customer experience.
Instant Reply Assistant
Utilise preset responses for quick replies. Enhance efficiency and improve the overall customer experience.
Instant Reply Assistant
Utilise preset responses for quick replies. Enhance efficiency and improve the overall customer experience.
Insights and Analytics
Access valuable insights to track and enhance your chat interactions.
Insights and Analytics
Access valuable insights to track and enhance your chat interactions.
Insights and Analytics
Access valuable insights to track and enhance your chat interactions.
Transparent Pricing, No Surprises
Transparent Pricing, No Surprises
Plans to suit your business
All pricing plans cover the eCommerce essentials, with room to grow.
Start Up
Essential Toolkit for First-Time Sellers
$38
/mo
Includes:
Essential tools for new businesses.
Manage 10,000 orders monthly.
Integrate with 15 marketplaces.
Sync 500 inventory items.
Built-in marketing tools.
Business
Optimised for Scaling Your eCommerce Business
$88
/mo
Includes:
Advanced tools for scaling.
Manage 30,000 orders monthly.
Integrate with 30 platforms.
Unlimited inventory sync.
Chat management for engagement.
$128
/mo
Includes:
AI-driven tools for growth.
Manage 90,000 orders monthly.
Integrate with 50 marketplaces.
Advanced analytics with QAI.
Automate support with AI chat.
QAI - Your eCommerce GPT
Enterprise
Unlock advanced capabilities to drive maximum growth and efficiency.
Start Up
Starter
$38
/mo
Includes:
Essential tools for new businesses.
Manage 10,000 orders monthly.
Integrate with 15 marketplaces.
Sync 500 inventory items.
Built-in marketing tools.
Business
Starter
$88
/mo
Includes:
Advanced tools for scaling.
Manage 30,000 orders monthly.
Integrate with 30 platforms.
Unlimited inventory sync.
Chat management for engagement.
$128
/mo
Includes:
AI-driven tools for growth.
Manage 90,000 orders monthly.
Integrate with 50 marketplaces.
Advanced analytics with QAI.
Automate support with AI chat.
QAI - Your eCommerce GPT
Enterprise
Unlock advanced capabilities to drive maximum growth and efficiency.
Featured On:
Stories
Sucess Stories
How eCommerce Sellers Are Growing with Chat Management
Stories
Sucess Stories
How eCommerce Sellers Are Growing with Chat Management
Keep Customers Satisfied
"With Qallix, I no longer miss messages from customers on different platforms. I can easily manage conversations, and customers feel attended to—making support feel personal and connected."
Qing Hui
Small Business Owner
Keep Customers Satisfied
"With Qallix, I no longer miss messages from customers on different platforms. I can easily manage conversations, and customers feel attended to—making support feel personal and connected."
Qing Hui
Small Business Owner
More Repeated Customers
"With the chat analytics, I now see patterns and preferences in customer questions. It’s helped us tailor our responses and build a more strategic approach to engagement."
Casey L
Marketing Manager
More Repeated Customers
"With the chat analytics, I now see patterns and preferences in customer questions. It’s helped us tailor our responses and build a more strategic approach to engagement."
Casey L
Marketing Manager
Centralised and Consistent Chat
"Managing customer inquiries across multiple platforms used to be overwhelming. Since using Qallix, I can effortlessly navigate between conversations, and the preset responses help maintain consistency in my replies."
Peter L
Managing Director
Centralised and Consistent Chat
"Managing customer inquiries across multiple platforms used to be overwhelming. Since using Qallix, I can effortlessly navigate between conversations, and the preset responses help maintain consistency in my replies."
Peter L
Managing Director
Ready to Elevate Your Customer Engagement?
Streamline customer interactions across all e-commerce channels with centralized messaging, real-time responses, and insightful analytics.
Ready to Elevate Your Customer Engagement?
Streamline customer interactions across all e-commerce channels with centralized messaging, real-time responses, and insightful analytics.
Ready to Elevate Your Customer Engagement?
Streamline customer interactions across all e-commerce channels with centralized messaging, real-time responses, and insightful analytics.
Your Queries, Simplified
Questions? Answers!
Find quick answers to the most common questions about our platform
What platforms does Qallix support for chat management?
Qallix supports major eCommerce platforms like Shopee, Lazada, Amazon, TikTok, and more. With our omnichannel integration, you can manage chat across all platforms in one place.
How does Qallix sync chat from multiple channels?
Qallix automatically syncs new chat from all your connected platforms in real-time. You can view and respond to these chat directly through the Qallix Chat Management, ensuring you never miss an update.
How do I set up Qallix for my business?
Setting up Qallix is easy. Simply sign up, connect your sales channels, and start managing your orders in a single interface. Our team offers onboarding support to help you integrate Qallix smoothly into your business operations.
Your Queries, Simplified
Questions? Answers!
Find quick answers to the most common questions about our platform
What platforms does Qallix support for order management?
Qallix supports major eCommerce platforms like Shopee, Lazada, Amazon, TikTok, and more. With our omnichannel integration, you can manage orders across all platforms in one place.
How does Qallix sync orders from multiple channels?
Qallix automatically syncs new orders from all your connected platforms in real-time. You can track and process these orders directly through the Qallix Order Management, ensuring you never miss an update.
How does Qallix help with tracking orders after shipment?
Qallix provides a real-time logistics tracking feature, allowing you to monitor your orders throughout the shipping process. If there are any logistics issues or delays, you’ll be notified right away so you can take action.
Does Qallix support returns management?
Yes, Qallix has a built-in return management feature. You can process returns efficiently by stocking-in returned packages, whether fully, partially, or skipping stock-in entirely. This ensures your inventory is always up to date.
Can Qallix handle bulk orders?
Yes, Qallix is built to handle large volumes of orders efficiently. The system allows for bulk order processing, enabling you to manage high order volumes without overwhelming your workflow.
How do I set up Qallix for my business?
Setting up Qallix is easy. Simply sign up, connect your sales channels, and start managing your orders in a single interface. Our team offers onboarding support to help you integrate Qallix smoothly into your business operations.
Is there a limit on how many orders I can process through Qallix?
The number of orders you can process depends on your subscription package. For more information on order limits, please refer to your specific Qallix package or contact our support team.